Ameritrust Mortgage Company is an established name in the US mortgage industry.
It offers a variety of products and solutions to clients. The company has been getting a lot of criticisms about
its credit card line, eliciting a lot of complaints from consumers who felt had been had by their clever marketing
tactics. There seems to be a common thread with individuals who felt had been scammed by Ameritrust Credit
Card. They would initially get a phone call from a representative from Ameritrust Credit Card offering
them a credit building credit card with hard to resist features and benefits. The card would come with an initial
maximum credit limit of $2,000. The customer would be then be informed that he would need to deposit $200 which
would be returned to him in the form of cash vouchers once he receives his credit card. In some cases, customers
would be asked to purchase items from a catalogue worth $200. The problem usually starts when a customer attempts
to cancel his credit card application. He would then be given a round-around and would be passed on to different
individuals who are not able provide to them with sufficient and satisfactory answers. By the time that a customer
is able to talk to an Ameritrust Credit Card representative who is knowledgeable, the expiry period for him to
cancel his subscription would have elapsed. Ultimately, a customer’s $200 exposure would no longer be valid for
refund. Adding insult to injury, they would be asking a customer to pay a cancellation fee if they disclose that
they are no longer interested to acquire an Ameritrust Credit Card.
New variations have started to come out lately, one of which is when a potential customer is offered an
Ameritrust Credit Card that he could use to pay for his utility bills and help him build his credit along
the way. He would then be asked to pay a $200 processing fee. After the money has been withdrawn, the customer
would then be notified that he cannot use it as a credit card. The customer expectedly would get furious. The
company’s customer service department would attempt to turn the tables around by playing out portions of the
initial phone conversation with the client, conveniently deleting out the portions where the features of the credit
card were discussed.
What makes the credit card more suspicious is that considering the reputation of the company, it doesn’t have a
dedicated credit card Web site.
People who feel have been victimized by the said company should promptly inform concerned government agencies.
Consumers are also advised to ignore credit card offers from Ameritrust until complaints against the company have
been sufficiently resolved and addressed.
Source: Credit Cards For People With Bad Credit Rating
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